Shipping and delivery:

Turkish Rug Bazaar Ltd use Federal Express (FedEx) for shipment of all our products.

Shipping rates are calculated by weight and dimensions of product.

All our shipping rates are automated and are provided by FedEx current rates at the time of purchase.

The shipping rates will be displayed when you follow the ‘Check-Out’ steps on our website.

Confirmed orders will normally be shipped within 24 hours except for local official holidays.

Expected delivery is between five and seven business days to European countries. Expected delivery to United States of America, Australia and Japan is between five and fourteen days.

Within 24 hour of receipt of payment your order will be updated with a tracking number – this will allow you to check the status of your package at any time. Your customer order details can be found in ‘My Account’ area of the website, listed under ‘Orders’.

Free Shipping:

Where Free Shipping is available we offer this service via Federal Express (FedEx). Upon payment of customer invoice via your chosen payment method, your order will be received by our orders department. Within 24 hours of receipt of payment we will update your customer order with a FedEx tracking number which can be used to track your shipment. Your customer order details can be found in ‘My Account‘ area of the website, listed under ‘Orders‘.

Import Taxes:

Where possible, and if import tax rates are available at the time of check out, FedEx may include import charges.

We are not responsible for buyers import taxes or any other taxes incurred. You are responsible for paying your country’s taxes. You may, of course, consult with our customer service prior to shipment if you have any queries regarding custom duties in your country/destination of the package.

If you have any queries regarding our shipping, handling or delivery process, please contact us:

Delivery Terms to TR:

All deliveries within Turkish Republic are free.